Frequently asked questions

To ensure that the user who registered the account has control over the email address, we ask him to confirm it. Users who have an account without a verified email address can only use the basic functionalities of the platform, such as searching for properties and changing their account information.

If you have and account on the Avenija, with verified email addres, you can create unlimited number of properties.

Every created property will undergo a process of review by our team. Depending on the information entered our team will decide whether to approve, request changes or reject the property. For the approval of the property most important is the entered information and images to be realistic. In case of needed additional communication our team will send a message, which will be shown in the liest of the page My properties и дополнително ќе биде испратена Е-Маил порака.

Property at any moment can have only one status:

• Approved - Property is approved by our team and is shown in the active list of properties
• Waiting review - Property will be reviews at any moment by our team
• Under review - Our team is currently doing a review of the property
• Requested changes - After reviewing the property our team is requesting changes before the property is approved, the team will send message with additional information
• Rejected - The property is not eligible for approval and cannot be updated
• Banned - The property contains information that does not comply with our policies and standards and cannot be updated
• Private - A property that the user does not want to be displayed in the list of active properties and is visible only to the author
• Archived - Property wich the user doesn't want to remove or is planing to use it in the future and it wont be shown in the list of active properties
• Sold - Property which the user has sold and it wont be shown in the list of active properties

Properties belonging to a company can be marked with a special tag that is exclusively available to the members of the company. This specialized tagging system is designed to improve the efficiency of property management by enabling members to easily search for and analyze the company’s properties. The management of the tags is conducted at the company level.

A company can be created by any user with a verified account, and are intended for property agencies and persons who mediate the sale and rental of properties.

Each company gets its own separate page on Avenija where basic and contact information about the company and all active properties are displayed. The company owner can add an unlimited number of members, who play a key role in the management of properties.

Company members facilitate property management for companies that have a large number of properties. Members have access to company properties and can add, edit and delete properties, but cannot change the company the property is associated with.

The sent membership invitation has a duration of 24 hours, after this period the company owner can send the invitation again.

Managing companies is a paid feature which at this moment is free, and it is planned to remain so until early 2026. In this interim period we will introduce a pricing structure and present payment procedures.

After the free entry of companies ends, each newly created company will have a test period of 15 days.