Properties
LoginJoin

Privacy policy

23 Aug 2025

Welcome to Avenija. We are committed to protecting your privacy and ensuring the secure and lawful processing of your personal data, in accordance with the Law on Personal Data Protection of the Republic of North Macedonia, and relevant European Union standards.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform.

What personal data we collect

We may collect the following categories of personal data:

  1. Account information
    • Full name
    • Email
    • Password (hashed and encrypted)
    • Phone number (optional)
    • Image (optional)
  2. Account information, properties and companies
    • User profile details
    • Properties listed, including property descriptions, images, pricing, and contact info
    • Company profile details and members

How we use your data

We process your personal data for the following purposes:

  • To create and manage your user account
  • To enable you to post and manage properties
  • To allow you to create or join a company and collaborate with other users
  • To communicate with you (e.g. notifications, updates, inquiries)
  • To improve platform security, usability, and performance
  • To comply with legal obligations under Macedonian law
  • For marketing purposes (with your consent, where required)

Legal basis for processing

We process your personal data based on one or more of the following legal grounds:

  • Contract performance:: To provide services you requested (e.g., managing properties)
  • Legal obligation: Compliance with applicable laws and regulations
  • Legitimate interest: Improve our platform, prevent fraud, secure our systems
  • Consent: For optional marketing communications or cookies where legally required

How we share your data

We may share your data with:

  • Other users (e.g. when you list properties or create a company profile)
  • Service providers (e.g. hosting, analytics, email delivery) under confidentiality agreements
  • Legal authorities, if required by law, court order, or administrative decision
  • Potential acquirers or investors (in the event of a business transfer, under confidentiality)

We do not sell your personal data to third parties.

International data transfers

Your data may be stored or processed in countries outside North Macedonia or the EU. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

Cookies

We use cookies and similar technologies to:

  • Enable core site functionality
  • Analyze usage and improve performance

Data retention

We retain your personal data only as long as necessary for the purposes described above, or as required by law.

  • Account data: Retained while your account is active or up to 2 years after deletion
  • Property data: Retained as long as the property is active and for up to 1 year after removal
  • Company data: Retained as long as the company is active and for up to 1 year after removal
  • Logs and usage data: Retained for up to 12 months for security and analytics

Your rights

Under the Law on Personal Data Protection, you have the right to:

  • Access your personal data
  • Correct inaccurate or outdated information
  • Delete your data (“right to be forgotten”)
  • Object to processing for direct marketing
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Agency for Personal Data Protection

Data security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include:

  • SSL encryption
  • Secure servers
  • Access controls and role-based permissions
  • Regular backups and vulnerability monitoring

However, no system can guarantee 100% security. You are responsible for keeping your login credentials confidential.

Children’s privacy

Our platform is intended for individuals aged 16 and above. We do not knowingly collect data from anyone under 16. If we become aware that we have collected data from a minor, we will delete it promptly.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. The updated policy will be effective once posted.


By using our platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.